Zoomcar.com

Zoomcar.com Reviews

Zoomcar.com

2.2 / 5 Rating & Reviews

Customer Services :

Product Quality :

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Rating and Reviews

2.2 / 5

5
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4
20%
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3
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2
40%
2
1
20%
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Zoomcar.com Reviews

Nov 06, 2019
I have used zoom car many times. starting from short trips of under 50 kms to long trips of up to 600 kms. in this journey I have found a lot of people facing issues with this companies but thankfully i’m not one of them. I love zoom car. I have driven their hatches like swift and figo. I have driven their sedans like the city. I have driven their suvs like the Scorpio and the xuv. the thing which I love about zoom car is the ease of booking, fair pricing( with fuel) and their facility to book by hours. other companies gives their cars on days basis which I don’t feel convenient. if you want to be a happy customer of this company you have to be beware and follow some tips. always make videos and click photographs of the vehicle you have been allotted
Nov 05, 2019
Booking taken payment taken but booking never confirmed. No phone number to speak to customer service. Only email support who do not see the same information on their own app or website. Most pathetic experience with a car booking.
Nov 01, 2019
By far the worst company I have ever dealt with. In spite of full payment, car was not ready at 9 am as promised, kept calling their service center till 12 pm but was met with a terse response, "you will get the car whenever it is ready"!
Sep 18, 2019

I had a very bad experience with my first outing with Zoom cars. There is no helpline to guide first-time customers in the initial stages of booking. There are lots of doubts/ questions but no one to ask. With a leap of faith, you book the car. Then come the headaches. The pickup point was in a remote location where there is no streetlight and the place is like a dump yard with garbage